.....There were 12,000 signed up on our mailing list. This is the number we went by. Rule of thumb is you count that 10% of that number is your true customer base. Knowing our actual customer base, we took that 10% and multiplied it by four. In the non-knitter world, that would have been more than enough (and actually a bit of a financial risk on on our part and a huge leap of faith). How could we have known that not only would we be hit with more than the 12,000 but over double that?
( that would be at least 30,000) ......
Did she say 30,000? And no they can't make it any bigger it's already the biggest knitting event of the year or maybe ever! Well I for one was lucky enough to get classes and can hardly wait for August to arrive.
Answers to most-asked questions and comments:
-No. We can’t make it bigger. It’s already the biggest ever. It’s really big, and there isn’t more room at the Conference Centre, and we actually don’t have a responsibility to make sure everyone can fit. A knitting conference for tens of thousands of knitters isn’t a reasonable thing to ask of us.
-No. We can’t get the bigger ballroom at the Art Museum. It’s is booked and has been since we tried to book it before.
- No. We can’t put more students in all the classes. Class size is dictated by the teachers. That’s industry standard and if the classes were any bigger you would just be sad that the classes were so big you couldn’t learn in them.
- No. We can’t get Barbara Walker to do some extra lectures. She’s almost 80 and a retired and extraordinarily well respected matriarch of our community. We won’t be exhausting her.
No. we don’t agree that we are horrible people because you didn’t get what you wanted. We are very, very sorry you are disappointed. We are even sorrier about the server crash, because it made what we now understand was inevitable - a lot of disappointed knitters, a lot who think that if the server hadn’t crashed it would have worked out for them. The server slowed down for all of you. It crashed for all of you. Nobody got an advantage and we’re heartbroken that you’re sad. Write to us. We’re helping everyone as best as we can. Really. While we don’t think we’re horrible, we know that this feels horrible, and we want to make as many people happy as we can.